Frequently asked questions

Real questions. Straight answers.

No corporate hedge. If we don't know, we'll tell you. If we can't help, we'll tell you that too.

What exactly do I get?

The $89 Resume and LinkedIn Refresh includes a rebuilt resume, rewritten LinkedIn headline, About and skills, and a before-and-after Rating Report. The $199 Job Search Program adds the full LinkedIn Analysis and Plan and tailored suites of documents. The $395 90-Day Pass includes a tailored suite of documents for each opening. We send live job openings matched to your experience as we find ones that fit: 5 with the Job Search Program, 15 with the 90-Day Pass, within 90 days.

How fast is delivery?

Every package is delivered within 24 hours of intake. You'll get a delivery window confirmed in writing before we start.

Is the resume actually ATS-friendly?

Yes. We write in plain, parseable structure — no tables, no text boxes, no graphics that scramble in applicant tracking systems. We mirror the language of the roles you're targeting so the resume scores well against real job descriptions, not just generic keyword lists.

Do you work with US and Canadian job seekers?

Both. We're based in Edmonton, Alberta and work with clients across Canada and the United States.

What if I'm changing careers or have gaps?

That's most of who we work with. Career switches, layoffs, parental leave, time off for caregiving — we frame the story honestly and forward-looking, instead of hiding it. The Strategic Plan is where this matters most: it gives you a script for the questions you'll actually get asked.

How much input do you need from me?

An intake form, your current resume (if you have one), and the role you're targeting. If we need clarification, we ask in writing — no mandatory calls.

Do you offer revisions?

Yes. Every order includes a revision round after first delivery so you can flag tone, emphasis, or anything that doesn't feel like you.

Who actually writes my resume?

A human writer on our team — not a template, not a generic AI dump. We use AI tools the way good professionals use any tool: to research, draft faster, and check ATS parsing. Final judgment is human.

What if I don't get interviews?

Resumes get you past the screen — they don't guarantee offers. That said, if your kit isn't pulling its weight, message us. We'll look at what's happening in your search and recalibrate the resume or the Strategic Plan.

How do I get started?

Pick the service that fits your timeline, check out, and you'll get the intake form immediately. From there we confirm scope and start writing.

Question we didn't answer?

Start your order and ask in the intake form — we read every one before we write a word.