Frequently asked questions

Real questions. Straight answers.

No corporate hedge. If we don't know, we'll tell you. If we can't help, we'll tell you that too.

What exactly do I get?

Every order includes an ATS-optimized resume, a tailored cover letter, and a Strategic Plan that maps your next 30–60 days of applying. We call the bundle the BeNoticed Kit — the cover letter and Strategic Plan are not upsells, they're standard.

How fast is delivery?

Standard turnaround is 3–5 business days. Our 24-Hour Resume delivers a finished draft within one business day for time-sensitive roles. You'll get a delivery window confirmed in writing before we start.

Is the resume actually ATS-friendly?

Yes. We write in plain, parseable structure — no tables, no text boxes, no graphics that scramble in applicant tracking systems. We mirror the language of the roles you're targeting so the resume scores well against real job descriptions, not just generic keyword lists.

Do you work with US and Canadian job seekers?

Both. We're based in Edmonton, Alberta and work with clients across Canada and the United States.

What if I'm changing careers or have gaps?

That's most of who we work with. Career switches, layoffs, parental leave, time off for caregiving — we frame the story honestly and forward-looking, instead of hiding it. The Strategic Plan is where this matters most: it gives you a script for the questions you'll actually get asked.

How much input do you need from me?

An intake form plus your current resume (if you have one) and 2–3 job postings you're targeting. That's enough. If we need clarification, we ask in writing — no mandatory calls.

Do you offer revisions?

Yes. Every order includes a revision round after first delivery so you can flag tone, emphasis, or anything that doesn't feel like you.

Who actually writes my resume?

A human writer on our team — not a template, not a generic AI dump. We use AI tools the way good professionals use any tool: to research, draft faster, and check ATS parsing. Final judgment is human.

What if I don't get interviews?

Resumes get you past the screen — they don't guarantee offers. That said, if your kit isn't pulling its weight, message us. We'll look at what's happening in your search and recalibrate the resume or the Strategic Plan.

How do I get started?

Pick the service that fits your timeline, check out, and you'll get the intake form immediately. From there we confirm scope and start writing.

Question we didn't answer?

Start your order and ask in the intake form — we read every one before we write a word.